Health Workforce Policy Academy Meeting Building a Transformed Health Care Workforce: Moving from Planning to Implementation

May 19-20, 2014| Washington, D.C.

The National Governors Association Center for Best Practices hosted a meeting on May 19-20, 2014, to bring together the seven states participating in the Building a Transformed Health Care Workforce: Moving from Planning to Implementation policy academy.The meeting provided an opportunity for the states to learn about health workforce challenges and strategies from national experts and each other. Sessions focused on concrete policy options and leadership strategies for getting the right kinds of providers in the right places and ready to provide quality, efficient service to all communities. State teams also participated in facilitated action planning sessions.


May 19, 2014

Keynote Address
State Leaders: Setting the Pace
States are leading efforts to develop a well-trained, flexible, and accessible health workforce. This keynote address described the challenges facing the health workforce nationally, and why state leaders are vital for meeting those challenges. 

Dan Derksen, director, Center for Rural Health and Chair, Public Health Policy and Management Section, Mel and Enid Zuckerman College of Public Health University of Arizona

What Works: New Service Delivery Models That Address Existing Shortages and Emerging Needs
New team-based models of care could better integrate the delivery of essential health care services for a diverse and changing population. These models could also help states meet existing workforce needs. This session addressed states’ roles in developing specific strategies that address both current workforce challenges and future workforce needs in order to deliver more efficient, high-quality care.


  • Rachel Willard-Grace, research manager, Center for Excellence in Primary Care, University of California, San Francisco


  • David Auerbach, policy researcher, RAND Corporation
  • Janet Heinrich, senior advisor, Centers for Medicare and Medicaid Services
  • Scott Shipman, director, Primary Care Affairs and Workforce Analysis, Association of American Medical Colleges

Building Blocks: Strategies for Data Collection and Analysis 
Data can help states set priorities, target resources appropriately, and build consensus. Panelists described strategies for data collection and analysis that can guide health workforce planning while remaining efficient. 


  • Hayden Kepley, lead social scientist, Bureau of Health Professions, Health Resources and Services Administration


  • Jean Moore, director, Center for Health Workforce Studies, School of Public Health, State University of New York at Albany
  • Tom Ricketts, deputy director, Cecil G. Sheps Center for Health Services Research, University of North Carolina – Chapel Hill

Health Services Spotlight: Primary Care, Oral Health, and Behavioral Health
Access problems are especially severe for oral health, behavioral health, and primary care. Workforce experts will discuss the main access problems for each and talk about strategies to overcome them, particularly how integrating these services can increase access. 


  • Sandra Wilkniss, program director, Health Division, Center for Best Practices, National Governors Association


  • John Snyder, senior medical officer, Health Resources and Services Administration
  • Burton Edelstein, professor, Dental Medicine (Behavioral Sciences) and Health Policy and Management, Columbia University
  • Laura Galbreath, director, Center for Integrated Health Solutions, National Council for Behavioral Healthcare

Planning for the Future: Integrating Pipeline Development, Guiding Workforce Training Investments, and Improving Professional Education Capacity
Promoting stronger collaborations with programs developing the health workforce pipeline, retraining existing workers in skills that employers need, and matching professional education to employers’ needs is critical to the success of workforce planning. Panelist discussed effective strategies for coordination in each of these areas.


  • Carol Backstrom, program director, Health Division, Center for Best Practices, National Governors Association


  • Tia-Nicole Leak, social science research analyst and project officer, Centers of Excellence & Health Careers Opportunities Program, Division of Public Health and Interdisciplinary Education, Health Resources and Services Administration
  • Marléna Sessions, chief executive officer, Workforce Development Council of Seattle-King County, Washington State
  • Linda Lacey, director, Office for Healthcare Workforce Analysis and Planning, South Carolina AHEC

May 20, 2014

Reports from the Frontlines: Policy Insights from Integrated Practices
This session provided states with an opportunity to hear how integrated practices and models of care are being implemented at the local level and the implications on health workforce.  Presenters addressed how state policy is shaping innovation in these practices.


  • Sandra Wilkniss, program director, Health Division, Center for Best Practices, National Governors Association


  • Karen McIntire, director, Organizational Development, Southcentral Foundation, Alaska
  • Maria Monroe-DeVita, assistant professor, Department of Psychiatry and Behavioral Sciences, University of Washington School of Medicine