Across the country, health care systems continue to grapple with how best to serve patients with the greatest needs. These complex care patients, sometimes referred to as super-utilizers, have comorbid and often serious conditions. Within Medicaid populations and other groups, such conditions often span both physical and behavioral health and are often further complicated by social factors, such as housing instability, poverty, or limited education. The National Governors Association worked with several states to develop statewide initiatives for improving the management of care for super-utilizers within state Medicaid programs. State leaders can learn to develop effective programs and policies for complex care patients by understanding the characteristics of complex populations, identifying and targeting specific patients and ensuring effective management and evaluation.
Related Content
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Please see our privacy policy for more information.