Susan is the daughter of German immigrants to New York City, where she was born and raised by her widowed mother. She holds a BS in Mechanical Engineering from Cornell University, an MS in Mechanical Engineering from UC Berkeley, and an MBA from NYU, the last of which she earned while working for Bell Laboratories.
Susan resigned as senior manager from NNC/KPMG in 1993 after their third child was born and started helping Greg in his new entrepreneurial efforts following the sale of his first start-up, Brightwork. Greg and Susan moved their family to Bozeman, Montana in 1995 and had their fourth child. After running operations in a number of Greg’s smaller startups, she was controller for the first two years of RightNow Technologies.
Currently, Susan manages the finances of their family foundation and other family entities and works with Greg.